Privacy policy

Privacy Policy

Last Updated: January 7, 2026

Pixel Profiles respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, communicate with us, or use our services.

By using our website or providing your information to Pixel Profiles, you agree to the practices described in this Privacy Policy.

1. Who We Are

Pixel Profiles provides virtual professional sourcing, website development, SEO, social media, and digital marketing services for businesses.

For the purpose of this Privacy Policy, “Pixel Profiles,” “we,” “us,” and “our” refer to Pixel Profiles and its authorised team members, representatives, and service providers.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Business name

  • Email address

  • Phone number

  • Website URL

  • Business details

  • Project requirements

  • Inquiry details

  • Billing or payment-related information, where applicable

  • Any other information you choose to provide through forms, calls, emails, SMS, or other communications

We may also collect certain information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring website

  • Website usage and interaction data

  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule consultations or calls

  • Provide quotes, proposals, or service recommendations

  • Deliver our services

  • Communicate with you about projects, updates, or support requests

  • Process payments or invoices, where applicable

  • Improve our website, services, and customer experience

  • Send relevant business communications, where you have provided consent

  • Maintain internal records

  • Comply with legal, regulatory, or security requirements

4. SMS and Text Message Communications

If you provide your mobile phone number to Pixel Profiles and consent to receive text messages, we may use your number to send SMS communications related to your inquiry, consultation, services, appointments, project updates, follow-ups, or customer support.

Message frequency may vary depending on your interaction with Pixel Profiles. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the details listed on our website.

Your consent to receive SMS messages is not a condition of purchasing any product or service from Pixel Profiles.

5. SMS Privacy and Mobile Information

Pixel Profiles does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for their marketing or promotional purposes.

We may share information with trusted service providers only when necessary to support our business operations, such as communication platforms, customer relationship management tools, customer support providers, payment processors, hosting providers, analytics providers, or other technology partners. These providers are only permitted to use the information as needed to provide services to Pixel Profiles.

Text messaging originator opt-in data and consent will not be shared with any third parties, except where required to support the delivery of our SMS communications or as required by law.

6. How We Share Information

We may share your information with:

  • Service providers who help us operate our business

  • Payment processors or billing platforms, where applicable

  • Communication and customer support tools

  • Website hosting, analytics, and technology providers

  • Contractors or team members involved in delivering services to you

  • Legal, regulatory, or government authorities when required by law

We do not sell your personal information.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, understand visitor behaviour, and support marketing or remarketing efforts.

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

8. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We keep personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we may delete, anonymise, or securely store it in accordance with our internal practices and applicable laws.

10. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain communications

  • Opt out of marketing communications

  • Opt out of SMS communications by replying STOP

To make a request, please contact us using the contact details listed below.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

12. International Users

If you access our website or services from outside the country where our business operates, you understand that your information may be processed, stored, or transferred in locations where our service providers operate.

By providing your information, you consent to this processing and transfer where permitted by applicable law.

13. Children’s Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Pixel Profiles
Email: admin@pixelprofiles.io
Website: https://pixelprofiles.io